Short answer: A B2B debt collection agency recovers unpaid invoices from other businesses. Debt Collection UK is an introducer, not an agency itself: you upload the invoice and we pass the claim against a UK limited company, LLP or PLC to an independent partner agency, which collects.
The fee is 15% of what is recovered, payable only when you have been paid. Recovery is not guaranteed.
Worked example: if £10,000 is recovered, the fee is £1,500 and £8,500 goes to you.
Primary service
Hire a specialist B2B debt collection agency
Stop chasing ignored invoices. Upload the commercial debt and we introduce your claim to a vetted UK debt collection agency partner.
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No collection, no fee options at partner level
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A specialist partner agency is assigned to collect
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Business-to-business only
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B2B only
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Partner agencies
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No collection, no fee options
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Secure upload
Instruct a UK debt collection agency for unpaid B2B invoices
When a commercial invoice is seriously overdue, internal credit control has a natural limit. Instruct us. We take the file. We get recovery moving. A specialist partner agency is assigned to collect. Recovery is not guaranteed.
Debt Collection UK is a trading name of PASECOM GROUP LTD. We take B2B files and introduce them to a partner agency. We are not a law firm. We are not authorised by the FCA. We do not take consumer debt.
B2B only
Commercial recovery and consumer recovery are different legal disciplines. We take claims against limited companies, LLPs and PLCs only. Consumer files are not accepted.
What instructing actually does
- We take the file — invoice, debtor and the facts.
- We review it as a commercial claim.
- A specialist partner agency is assigned to collect.
- The creditor may have rights under the Late Payment of Commercial Debts (Interest) Act 1998. Those rights are not a guarantee of collection.
When to instruct
Escalate once your own terms are past due and reminders are being ignored — or as soon as the debtor refuses to pay. Speed can help; it is not a guarantee of recovery.
What a debt collection agency can — and cannot — do
A partner can demand the sum, add statutory late-payment figures where the 1998 Act applies, send a letter before action, and get the file ready for a county court claim. It cannot seize stock, freeze a bank account, or attend as if it were a court enforcement agent. Read what a UK debt collection agency can (and cannot) do with a commercial invoice.
An agency is usually the first step on an undisputed B2B invoice. A solicitor is for a genuine contractual dispute or reserved legal work you want a law firm to run. Instruct via this page or the unpaid invoices form. We introduce the file; we do not issue proceedings.
Frequently asked questions
What does a B2B debt collection agency charge through Debt Collection UK?
The fee is 15% of what is recovered, payable only when you have been paid. Recovery is not guaranteed. Worked example: if £10,000 is recovered, the fee is £1,500 and £8,500 goes to you.
Are you a debt collection agency?
No. Debt Collection UK, a trading name of PASECOM GROUP LTD, is an introducer. The collecting is done by an independent partner agency. We handle B2B debts only, where the debtor is a Ltd, LLP or PLC.
How do I choose the right debt collection agency?
You do not have to shortlist firms yourself. Submit the invoice and debtor details through this website and we introduce the claim to an independent partner agency with experience of that type of commercial debt, such as unpaid invoices, corporate recovery, commercial rent arrears or cross-border claims.
What does it cost?
The fee is 15% of the sum recovered, and it is payable only when you have been paid. If nothing is recovered, no fee is due. There is no charge for submitting a claim. Under the Late Payment of Commercial Debts (Interest) Act 1998, reasonable recovery costs can often be added to the debtor's balance on a qualifying contract.
What actions will the agency take against the debtor?
A commercial partner typically starts with pre-legal contact: a letter before action, telephone and written demands, and checks on the debtor company. If the debtor does not engage, the partner will discuss legal options with you, which may include a county court claim or a statutory demand. Those steps are taken by the partner, not by this website.
Can a debt collection agency guarantee recovery?
No. Insolvency, a genuine dispute or missing paperwork can make collection impossible. Instructing a specialist partner can improve the prospects compared with internal chasing alone, but it is not a guarantee.
Do I have to go to court?
Many undisputed B2B debts are resolved before court. If the matter needs a county court claim, the partner (or its legal contacts) will explain the process and the costs before you decide. Nothing is filed without your instruction.
Can a debt collection agency seize goods or freeze a bank account?
No. Taking control of goods and freezing accounts are court enforcement steps after a judgment, carried out by authorised enforcement officers, not by a collection agency on an unpaid invoice. A partner can demand payment and send a letter before action.
Should I instruct an agency or a solicitor first?
On an undisputed B2B invoice, a commercial recovery agency is usually the first step: demand, letter before action, then advice on a claim. Instruct a solicitor if there is a genuine contractual dispute or you want a law firm to issue proceedings. We are not solicitors; we introduce the file to a partner agency.
Which debtors do you accept?
Only UK limited companies, LLPs and PLCs. We do not accept claims against consumers, sole traders or partnerships.