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Terms & Conditions

How our introducer service works, which debts we accept, and how the 15% partner fee is charged. Last updated 6 October 2026.

Terms and Conditions

Last Updated: 6 October 2026

1. Introduction and Acceptance of Terms

Welcome to Debt Collection UK (accessible via debt-collection.co.uk). This website is a trading style operated by PASECOM GROUP LTD (Company Number: 17139327), registered in England and Wales.

These Terms and Conditions govern your use of our website and the portal services we provide. By accessing our website or submitting a debt recovery claim through our portal, you agree to be bound by these Terms and Conditions in full.

If you do not agree with any part of these terms, you must not use our website or submit any documentation to us.

2. Our Role and Nature of the Service

Debt Collection UK (operated by PASECOM GROUP LTD) operates exclusively as a Business-to-Business (B2B) lead generation and introductory portal. We are not a debt collection agency ourselves, nor are we a law firm.

When you submit a claim through our website, our service is strictly limited to:

  • Reviewing the initial details of your commercial debt.

  • Securely routing your claim, contact details, and uploaded documentation to one of our carefully vetted, independent, third-party debt collection agency partners.

Once your claim is transferred, any subsequent debt recovery action, legal proceedings, mediation, and financial agreements are strictly between you (the Creditor) and the assigned third-party debt collection agency.

3. Eligible Debts (B2B Only)

Our portal is designed strictly for the recovery of commercial, Business-to-Business (B2B) debts. By submitting a claim, you warrant and represent that:

  • The debt arises from a commercial transaction and the debtor is a UK limited company (Ltd), limited liability partnership (LLP) or public limited company (PLC). The creditor (you) may be any business, including a sole trader.

  • The debtor is not a private individual (consumer) or a sole trader. We do not accept consumer debts, or debts owed by sole traders or partnerships of individuals.

  • The debt does not involve a private consumer regulated under the Consumer Credit Act.

  • You are an authorised representative of the creditor company with the legal right to pursue the outstanding funds.

We reserve the right to reject and delete any submission where the debtor is a consumer or a sole trader, or that otherwise falls outside these criteria.

4. User Obligations and Accuracy of Information

When submitting a claim through our secure portal, you agree that:

  • All information provided regarding the debtor, the debt amount, and the nature of the claim is 100% accurate and truthful to the best of your knowledge.

  • The debt is legally valid, currently outstanding, and not the subject of an ongoing, legitimate, and formally documented legal dispute (unless specifically disclosed during submission).

  • You have the lawful right to share the debtor’s corporate and contact data with us for the purposes of debt recovery.

Uploading false invoices, harassing third parties with fabricated debts, or submitting fraudulent claims is strictly prohibited and may be reported to the relevant legal authorities.

5. Fees and Third-Party Agency Agreements

There is no charge for submitting your claim through the Debt Collection UK portal. We do not charge you any upfront administration fees.

The independent partner agency assigned to your case works under its own Terms of Business. The fee is a 15% success fee on the amount recovered, charged only when recovered funds reach you. If nothing is recovered, you pay nothing. You will be asked to read and agree the assigned partner agency’s terms before they begin any recovery work on your behalf.

6. Limitation of Liability

To the maximum extent permitted by applicable UK law, PASECOM GROUP LTD, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use of, or inability to use, our website or portal.

  • The success, failure, or methods used by the third-party debt collection agencies to recover your funds.

  • Any disputes, legal actions, or counter-claims that arise between you and your debtor as a result of instructing a third-party agency.

  • Any loss of data, business interruption, or loss of expected profits.

We make no guarantees regarding the successful recovery of any debt submitted through our platform.

7. Indemnity

You agree to indemnify, defend, and hold harmless PASECOM GROUP LTD, its directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms and Conditions, or your submission of fraudulent, inaccurate, or unlawful data to our portal.

8. Intellectual Property

All content on this website, including text, graphics, logos, web design, and digital portal architecture, is the property of PASECOM GROUP LTD or its content creators and is protected by UK and international copyright laws. You may not reproduce, duplicate, or extract any content without our express written permission.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Operated By: PASECOM GROUP LTD
Company Number: 17139327
Registered Office: 82a James Carter Road, Mildenhall, IP28 7DE
Email: hello@debt-collection.co.uk

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